WHAT CAN I RETURN TO METROFLOR FOR RECYCLING?
Any Aspecta™ waste accumulated during the installation process can be returned. Additionally, any vinyl flooring removed as part of the installation process may also be eligible for recycling. If the flooring that will be removed is a non-Metroflor product, it must be tested prior to returning to Metroflor. Products with too much filler, hazardous content, or hazardous adhesive may not be eligible. It is the contractors’ responsibility to keep the recycled content clear of foreign debris. Do not combine Aspecta™ installation waste with any old flooring that is also being returned for recycling as approved by Metroflor, as charges may be incurred if the product is received with intermingled jobsite debris.
HOW DO I RETURN MY FLOOR TO METROFLOR?
Call the Metroflor Customer Service number at 1-888-235-6672 or email firstname.lastname@example.org. Once you have contacted us we will send out a short application to start the process. This will be used to gain as much information as possible such as the jobsite location, square footage, dock access, etc... If you will be requesting recycling of existing non-Metroflor branded flooring, you will need to send samples to us for testing. Please allow adequate time for this in your planning. Or goal is to make this a simple process for you.
HOW AND WHEN WILL I START SHIPPING THE RECLAIMED VINYL FLOORING?
Once your job is approved, we will send out nylon bulk sacks for your vinyl recyclables. You will need to place these bulk sacks on a pallet prior to filling them. Pallets to be provided by contractor. We strongly encourage the reuse of existing pallets from the jobsite. Each bulk sack will hold roughly 1 ton (2,000 lbs) of material. Once the job is completed you may call the customer service number on this form or on the bulk sack itself for pickup. We will handle all of the logistics of the return. The jobsite contractor may need to help the carrier picking up the reclaimed products.
WHERE DOES THE PRODUCT GO AFTER LEAVING THE JOB SITE?
Reclamation should always make good environmental sense. After leaving the jobsite the reclaimed product will be returned to our facility in NW Georgia for granulation. The granulated product will be stored at our facilities until it is requested for use in other products.
WHAT DO YOU DO WITH THE GRANULATED PRODUCTS?
Depending on current demand from our factories and recycling partners, this recycled content will be utilized in one of two ways: It may be utilized for backing material in other Metroflor branded products or we may also use this reclaimed material to produce various secondary vinyl products. We are always pursuing other uses and recycling partners.
IS THERE A COST ASSOCIATED WITH THIS PROGRAM?
No, this program is provided free of all charges with the purchase of Aspecta™ flooring. It is Metroflors’ stated goal to divert this waste material and any eligible vinyl flooring from entering our landfills. There may however, be a fee if the product is received with intermingled jobsite debris.
ARE THERE GEOGRAPHICAL LIMITATIONS WITH THIS RECLAMATION PROGRAM?
At this time, the program is available for all projects that are located within the Continental United States.
Aspecta Reclamation Program
Customer Service Phone: 1-888-235-6672